Privacy Policy
PRIVACY POLICY
Last Updated: May 2, 2024
This Privacy Policy outlines Our website's collection, use, maintenance, and disclosure of information obtained from Users. Users of the website ('Site') and all products and services provided by Luna Mama, luna-mama.net, and lunamamawCassie are subject to this policy.
Collection of information:
Personal identification information may be collected from Users. We collect information from users in various ways, including using our Product, registering for an account, placing orders, or communicating with our team.
The types of personal identification we may collect include:
- Name and email.
- Billing and payment information
- Geographical location
- Customer support-related information
The Purpose and Use of Collected Information:
- Executing and fulfilling orders
- Improve the quality of customer support and responsiveness
- Personalizing the user experience and providing appropriate content
- Transmitting notifications, order-specific details, and other relevant messages through email
- Enhancing and securing the functionality and characteristics of the product.
- Complying with legal and regulatory obligations
Disclosure of Information:
Luna Mama and LunamamawCassie may use Users' personal information for purposes such as:
- We can improve customer service by utilizing the provided information to efficiently respond to service requests and support needs.
- We can personalize the user experience by analyzing aggregated data to understand how users utilize the services and resources on our site.
- We may communicate with users via email periodically to provide updates and information on their orders, respond to inquiries, or fulfill other requests. Users who agree to receive emails from us may get company news, product or service information, updates, etc. Users can unsubscribe from future emails by following the instructions at the bottom of each email or by contacting us through our site.
Users' personal identification information is not sold, traded, or rented to third parties for marketing purposes. Nonetheless, we may disclose this information to reliable third-party service providers who assist us in our business operations, provision of services, or performance of activities on our behalf, subject to strict confidentiality agreements.
How we keep your information safe:
We take the protection of personal data, usernames, passwords, transaction details, and data stored on our site seriously. To ensure that unauthorized access, alteration, disclosure, or destruction of this information does not occur, we employ suitable data collection, storage, and processing practices, as well as security protocols.
Compliance With Laws:
We may reveal personal information in situations where we are legally obligated to do so or where such revelation is necessary to comply with the law, safeguard our rights or property, prevent potential violations, or enforce our policies.
Third-Party Websites:
The products we provide may include references to websites outside of our domain. Such sites have their own privacy policies, and we are not responsible for their content, actions, or practices. It is advisable to review their privacy policies before disclosing any personal information.
Revisions to This Privacy Policy:
Luna Mama has the authority to amend or revise this Privacy Policy any time. Any modifications will be published on this page, and the updated Privacy Policy will mention the effective date at the top. We suggest checking this policy periodically to stay informed about how we protect your data.
By accepting these terms, you agree to:
If you make use of the Product, it is assumed that you have read and agreed to the terms of this Privacy Policy. If you do not agree with this policy, please abstain from using the Product. By continuing to use the Product after any updates to this policy, it will be understood that you accept those changes.
For any questions or concerns regarding our Privacy Policy,
Luna Mama